1.  INTRODUCTION

This privacy policy (Privacy Policy) sets out the ways in which the Lift and Escalator Industry Association (LEIA) may use your personal data.

In this Privacy Policy:

• ‘we’, ‘us’ or ‘our’ means the LEIA entity with which you are interacting. For example, the entity organising the event you are attending, or managing the website you are using. We will make it clear to you which entity this is;
• ‘the site’ means the LEIA or event website you are visiting or engaging with; and
• ‘you’ and ‘your’ means you, the person engaging with us, registering for our events or services or visiting our site.
• By registering for one of our events, subscribing to our services, visiting our site or otherwise interacting with us, you consent to our processing of your personal data in accordance with this Privacy Policy.

2. HOW TO CONTACT US

Data Protection Officer
Lift and Escalator Industry Association
Rotherwick House
3 Thomas More Street
St Katherine’s & Wapping
London
E1W 1YZ

Please include your name, company name, address, and / or e-mail address when you contact us.

3. INFORMATION WE MAY COLLECT ABOUT YOU

• Information you give us: We collect any information you provide to us when you complete registration forms, or provide us with your details over the phone, for example when you register an account with us, register to attend one of our events or subscribe to our mailing list. This information might include your name, address, email address, phone number, credit card information and other information relevant to the event or service that you’re registering for.
• Information we collect about you: We will collect any information contained in any correspondence between you and us via contact forms on websites, and emails or telephone calls.
• We may collect, for the purposes of any events that for which we operate badged access, information about your location in and engagement with the event. For example, for certain events, access will be granted via a badge which holds your registration details including personal information. You will be required to use your badge to gain access to the event. In this situation, we will collect information about when you enter the event, and with which sponsors you have engaged.
• We may collect information about you visiting our website and how you use it. This may include your IP address, geographical location, device information, browser type, referral source, length of visit, operating system, number of page views and similar information. This information may be collected by a third-party website analytics service provider on our behalf and/or may be collected using cookies. For more information on cookies please refer to paragraph 6 below.
• Information we receive from third parties: We may collect information about you from third parties that we work closely with for the purposes of delivering to you the services that you request from us. For example, we may engage third parties to assist us with our online event registration systems or payment systems; these entities will collect information directly from you on our behalf. We may engage third parties to operate event websites on our behalf; these entities will collect information directly from you about your visits to the website on our behalf.
• We may also receive information about you from third parties where you have consented to such a third party sharing your information with us.

4. HOW WE USE INFORMATION ABOUT YOU

You agree that we may use your information for the following purposes:

• To provide you with services or information that you have requested from us such as attendance at one of our events.
• To contact you with information about an event that you’re attending.
• To keep in contact with you about other events or services of ours that we believe may interest you.
• To share information with other entities within LEIA or other selected third parties, to enable them to contact you with information about goods or services that may interest you.
• To provide customer service and support, deal with enquiries or notify you of changes in relation to your attendance at one of our events, use of our site or other services.
• To carry out aggregated and anonymised research about general consumer engagement with our events, sites and services.

5. WHO WE MIGHT SHARE YOUR INFORMATION WITH

You agree that we can share your personal information with:

• Other entities in LEIA or selected third parties that we work with, where necessary for the purposes of delivering to you services that you request from us. For example, when you register to attend an event that we host, we may need to share your information with third party sub-contractors or service providers or selected third party that you consent to our sharing your information with for marketing purposes.
• Any other third parties where necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted or required by law.

6. THIRD PARTY CONTENT, SITES AND CONTRIBUTORS

Some of our websites may contain content and links to other websites that are operated by third parties. We don’t control these third-party websites (including whether or not they store cookies) and this Privacy Policy does not apply to them. Please consult the terms and conditions and Privacy Policy of the relevant third-party website to find out how that site collects and uses your information and to establish whether and for what purpose they use cookies.

7. HOW WE LOOK AFTER YOUR INFORMATION AND HOW LONG WE KEEP IT FOR

We use appropriate technological and operational security measures to protect your information against any unauthorised access to or unlawful use. We will retain your information for as long as is necessary to provide you with the services that you have requested from us or for as long as the law otherwise permits. Transmission of information over the internet can be insecure, and although we employ measures to protect your information from unauthorised access, you acknowledge that we cannot always guarantee the security of information sent over the internet.

8. WHERE WE STORE YOUR INFORMATION

Our servers are situated in inside the European Economic Area (EEA) and all of the information that we collect about you will be stored on these servers. In certain circumstances your information may be processed outside of the EEA such as when we engage third parties based outside of the EEA to assist us with the services that you have requested from us. In such circumstances, we will take all steps necessary to ensure that any of your information is adequately protected and processed in accordance with this Privacy Policy. You consent to this transfer and processing of your information.

9. YOUR RIGHTS TO THE INFORMATION WE HOLD ABOUT YOU

You have the right to see the personal data that we keep about you, by making a request in writing to the Data Protection Officer (details provided above at Paragraph 2). If you are concerned that any of the information we hold on you is incorrect.

10. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy from time to time. Updated privacy policies will be updated on the relevant event website.